Preguntas frecuentes: Centro de Recursos

Are there other subscriptions available for specific updates?

Yes, Genesys offers subscriptions for various update categories, including: Genesys Cloud FedRAMP… [More]

How are deprecations communicated in the release notes?

Deprecation release notes can be found at the bottom of the release… [More]

How can I subscribe to receive release note updates?

To receive email notifications about Genesys Cloud Release Notes, you can subscribe… [More]

How can I view upcoming features before they’re released?

Genesys provides a Features coming soon article that offers a preview of… [More]

Is there a way to search for specific features or updates in past release notes?

Yes, the Release Notes archive allows you to search and filter past… [More]

¿Qué pasa si el Centro de recursos no se muestra correctamente?

Si la navegación o las funciones del Centro de Recursos no se muestran correctamente, borre... [Más]

What types of updates are included in the release notes?

The release notes cover updates across various areas, including: Customer engagement Employee… [More]

When are Genesys Cloud release notes published?

Genesys Cloud release notes are published every Monday at 9:00 a.m. Eastern… [More]

Where can I find the latest and archived release notes?

You can access the latest and past release notes on the Genesys… [More]

¿Por qué no recibo correos electrónicos de suscripción a las notas de publicación?

Si no recibe correos electrónicos de suscripción a notas de publicación, pruebe los siguientes pasos:... [Más]

¿Por qué veo artículos sobre las funciones de Genesys Cloud que no tengo?

Puede haber varias razones por las que el Centro de Recursos mencione características que... [Más]