¿Cuántos contactos externos puedo tener? ¿Existe un límite?
The default limit for External Contacts is 10 million, however, the features will continue to function even if your organization exceeds this limit. If you need a limit increase, contact Genesys Cloud product support.
You can have up to 10 million managed entities in your Genesys Cloud organization. You can have any combination of entities as long as the total number of entities is equal to or less than 10 million. The following are examples of some valid combinations:
2,5 millones de contactos externos + 2,5 millones de organizaciones externas + 2,5 millones de notas + 2,5 millones de relaciones
5 millones de contactos externos + 5 millones de organizaciones externas + 0 notas + 0 relaciones
Si necesita más entidades administradas, comuníquese con Genesys Cloud Support.
