Series: Custom Calculations
Add a custom column
To add a custom column, perform the following:
- Click the Pick columns icon on the right side. The Add/Remove Column pane appears.
- Click the Custom column tab on the right side.
- In the tab, click Add custom column. The Add Custom Calculation window appears.
- In the Add Custom Calculation window, perform the following:
- To create the formula, in the Formula, search and choose the required metric, and click the operation icon to add any formula operators.
- Enter the name of the Column Header.
- To share the custom formula and the custom header, in the Share, search and choose the required users, queue members, groups, or teams.
- Hacer clic Ahorrar.