Genesys Cloud
Collaborate Activity Stream added to top-level menu

In a future release, Genesys Cloud will introduce a new top-level menu item that provides direct access to the Collaborate Activity Stream. This addition gives users without Workforce Engagement Management (WEM) functionality a convenient way to view collaboration updates and activity directly from the main menu. The Profile page will remain the designated Home page for these users and will continue to appear as the first item in the top-level menu. This change helps users stay informed and connected while maintaining a clear and consistent navigation experience.