Genesys Cloud
Deprecation: BYOC Cloud SIP TLS ciphers

Anunciado el Fecha efectiva Idea
2025-03-24 Por determinar -

Descripción

Genesys Cloud is working to ensure the security and integrity of our services and to comply with the latest industry standards. As a part of this process, Genesys is planning on removing support for the following legacy BYOC Cloud SIP TLS ciphers:

  • TLS_RSA_WITH_AES_256_CBC_SHA256
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384

¿Qué significa esto?

After the effective date, which is yet to be determined, these BYOC Cloud SIP TLS ciphers will no longer be supported.

¿Cuándo se producirá este cambio?

Genesys Cloud will announce an exact timeline for this deprecation when it’s available.

¿Me afecta?

You are affected if you use either of these BYOC Cloud SIP TLS ciphers.

¿Qué debo hacer para prepararme?

  • Review Your Configurations. You must review your current BYOC Cloud SIP TLS configurations and ensure that they do not rely exclusively on the soon to be deprecated ciphers.
  • Update Your Systems. If your systems are only using the soon to be deprecated ciphers, you must replace them with at least one of the supported ciphers listed in the BYOC Cloud section of the TLS trunk transport protocol specification article.
  • Remove the soon to be deprecated ciphers.

¿Qué pasa si necesito ayuda o tengo preguntas?

Contact Customer Care.